How the lead score works

Every qualified lead gets a score from 0 to 100. It is arithmetic: ten factors, each worth a fixed number of points, each with a written reason. This page shows all of it.

Scoring model real_estate_v1 By Yassin Khalil, founder

01The ten factors

The engine asks nine questions on WhatsApp: permission, location, unit type, budget, payment plan, down payment, timeline, purpose and site visit. Once the answers are in, each factor below adds its points.

FactorPointsHow it scores
Baseline10Every scored lead starts here.
Budget8 to 25By the top of the declared budget: 10 million or more, 25. 5 million or more, 20. 3 million or more, 14. Any budget given, 8.
Timeline2 to 20As soon as possible, 20. Within three months, 16. Within six months, 10. Just exploring, 2.
Site visit0 or 20Wanting to see the unit is the strongest buying signal in the model.
Payment plan6 to 12Cash, 12. Flexible, 8. Installments, 6.
Down payment0 to 12Measured against the bottom of the budget: 20% or more, 12. 10% or more, 8. Any amount given, 4.
Purpose0 to 8Investment, or investment and residence together, 8. Primary residence, 5.
Unit type3 to 6Villa, townhouse or commercial, 6. Apartment, 4. Any other type given, 3.
Location0 or 5A named location, because it lets routing find the salesperson who covers it.
Qualification complete0 or 5The buyer answered every question.

The maximums add up to 123 and Kadensio caps the score at 100, so a lead can reach the top without a perfect answer on each factor.

02Hot, warm and cold

A score of 75 or more is hot, 45 to 74 is warm, and anything below 45 is cold. The dashboard sorts each salesperson's queue by score, hottest first, and every score opens to the factors behind it.

03A worked example

A buyer looking for an apartment in New Cairo, with a budget of 3 to 5 million, paying in installments with 500,000 down, buying within three months, for their own home, who wants a site visit:

FactorAnswerPoints
BaselineAny scored lead10
BudgetUp to 5,000,00020
TimelineWithin three months16
Site visitYes20
Payment planInstallments6
Down payment500,000 against 3,000,000 (17%)8
PurposePrimary residence5
Unit typeApartment4
LocationNew Cairo5
Qualification completeAll nine answered5
ScoreHot99

Give the engine the same nine answers next month and it returns 99 again.

04Why fixed arithmetic

A sales manager has to be able to check a score. With ten visible factors, you can show the salesperson who got the lead, and the one who didn't, where each point came from.

Kadensio stores each score with the model version and a fingerprint of the exact answers behind it. Scoring the same answers again returns the run Kadensio already holds, so you can trace any score back to what the buyer said.

05Limits of the score

Routing picks the salesperson, in a separate step. It matches the lead's project, unit type, location and language against each salesperson, weighs their current load, and records every candidate it considered. The score sets the lead's place in the queue once it arrives.

The weights stay fixed. They change when we publish a new model version, and existing scores keep the version they came from. No process retrains them on past leads.

Missing answers score zero. The dashboard lists the answers a score went without.

See it score you

The live number runs the same model. Message it, answer the nine questions, and it scores you with the model above. Or get early access for your brokerage.

Related: how fast brokerages reply to leads, and what to measure, and official and unofficial WhatsApp automation.

Try it on WhatsApp